Contact support
If you have any questions or encounter an issue while using Cognishine, our support team is here to help. Below are the main ways you can reach us:
Contact Form
Use the built-in contact form on our platform to quickly send us a message. This is often the fastest way to get your query into our system.
You can email our support team directly using one of our primary addresses:
Simply describe your issue in detail and we will respond as soon as possible.
- Give us a call:
When you reach out in please include as much information as you can to help us assist you efficiently, including:
- Your account details (never send your password, we will never ask for it! only identify using your user name)
- The device you are using
- Your operating system version
- Your browser and its version
- Any relevant URLs or screenshots
Providing these details will help us identify and resolve your issue quickly!