Adding and Deleting Users

Note: only Admins for your organization are able to add and remove users from your account.

Opening Organization Management settings

(More details about the Organization Management settings can be found here: https://help.cognishine.com/article/175-organization-management.)

First, open the Organization Management settings as follows:

1) Select your username in the top right corner and then select "Organization".

2) Select "Users" in the left-hand menu.

Adding new users

Select "+ Add". You will then be prompted to add the email address, name, and department of the user.

Once you select "Add User" an email will be sent inviting them to create their login details.

By clicking the three dots on the right side within the "User" screen, you can edit user details, resend invitation to users who have not yet registered, and change their account privileges (i.e. move them between Viewer, Content Manager, and Admin).

Note: users who have been sent invites to set up their login details but have not yet done so will be marked "Pending" in the Status column.

Deleting users

To delete one or more users, select the checkbox next to the user(s) and then select "Delete". You will then be prompted to confirm that you wish to delete this user.